Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.

Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.

Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.

Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.

Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.

Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.

Chris C helped us navigate our car purchase at Checkered Flag. It was straightforward, efficient and convenient.

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went ... Read More

Full review text opened.

Google - Nov 14, 2026

I had an absolutely AMAZING experience at Checkered Flag Hyundai, and I have to give a huge shoutout to Martene! She assisted me with purchasing my dream truck, and I honestly couldn’t have asked for a better person to guide me through the process.From start to finish, Martene was patient, extremely kind, professional, and genuinely caring. She never once made me feel pressured or tried to steer me toward something I didn’t want. She listened to what I wanted, respected my decisions, and made sure I had a great experience every step of the way. She went above and beyond, and I am grateful for her assisting me !!! I would purchase from this location again and again, and I will recommend Checkered Flag Hyundai to anyone looking for a vehicle. If you’re shopping for a vehicle, ask for Martene!

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to ... Read More

Full review text opened.

Google - Nov 14, 2026

Checkered flag Honda scheduled me for an appointment to address a recall issue. Lawn behold, I bring my car into the dealership and only after a four hour appointment. Do I find out that the part that was to be replaced is not available. Thanks checkered flag for wasting my entire morning and setting me up for two services to my vehicle which were not necessarily needed. Way to bait and switch. The service tech told me that the part is first come first serve. I pointed out that it would’ve been better from a Customer Service standpoint to schedule the recall appointments only when parts are available, and when they can be reserved for existing appointments. Very, very disappointed wit the service department. Will never return.

Collin was very helpful and patient with all of our questions and needs when it came to searching for our new vehicle. I’ve been extremely busy and tired lately from work, so he matched our energy with the jokes and sarcasm all while still remaining professional and not crossing a line. It was just what we needed when having to come back after work to finish the paperwork. We’re grateful for it all including the no haggling aspect. Couldn’t have asked for a better experience!

Ruby is awesome

Pedro Orta was an outstanding customer service person. He explained everything. Extremely kind and understanding. I would definitely consider buying a car at this handy. Check your flag. He was great. Rose Allison

Waiting a week for a $20 battery cable, after being in shop a week before that with ignition in steering wheel

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When ... Read More

Full review text opened.

Google - Nov 7, 2026

I’ve been going here since I bought my 4Runner. Everything had been great, until this year. The last straw was when I booked an appointment on a Saturday morning for an oil change and tire rotation. After three hours and no update, I reached out for one. The advisor told me it hadn’t been taken back yet and I told him I had an appointment I needed to get to. He followed up with saying they had limited staff, but someone just took it back and it would be an hour to an hour and a half. When I said to do the oil change only, he said that would make it longer because it would have to go to a different bay. I asked for my car back and I wanted to speak to a manager, which he said the manager would call me. It’s been a week and they haven’t called. I didn’t take the shuttle because last time I did, it was 5 hours of them saying they were on there way every 30 minutes to an hour.

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a ... Read More

Full review text opened.

DealerRater - Nov 5, 2026

I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!

Read at DealerRater

Just do yourself a favor and keeping driving down Va Bch Blvd until you get to Hall Honda in Virginia Beach. I went to checkered flag for my 5,000 and 10,000 and was treated like I didn’t know what I was talking about. They didn’t even follow the notes from the employee I spoke with over the phone. Told me they would give me a car wash and free tank of gas. I never went back. It wasn’t worth my time, energy or stress. Hall Honda was so smooth and easy and they actually LISTENED to me.