Our Toyota Shop Foreman Scotty walks through the Active Reception Process at Checkered Flag. During an Active Reception, a factory trained technician will walk you around and under your vehicle. This gives you an up close and personal look at all the major components of your vehicle. You will see what is operating as it should be, as well as any concerns the technician may see. Be sure to ask for the Active Reception during your next service visit at Checkered Flag!